Record year at AVOXI, reaching 45% growth in Q4 to close
ATLANTA, Jan. 11, 2022 (GLOBE NEWSWIRE) – AVOXI, a Global Communications Platform as a Service (CPaaS), has announced a record growth of 45% to close the fourth quarter, positioning itself with a strong dynamic of acceleration of turnover until 2022.
2021 has been a year of increased platform adoption and revenue growth across all product lines for AVOXI. The team’s client-driven software has taken them two important financial milestones in the past two quarters: achieving profitability and hitting the Rule of 40.
“Reaching such important financial milestones was a remarkable way to end 2021,” said David Wise, CEO. “Providing intuitive solutions and seeing them quickly adopted by our customers has helped propel our growth. We are delighted to continue this momentum in the new year. ”
Intentional product development drives account expansion
AVOXI’s critical communications solutions, coupled with their aggressive 2021 product roadmap, have provided extended functionality across product lines, fueling record net dollar expansion of 122% to end the year.
With new features like Microsoft Teams direct routing, extended user roles and security capabilities, programmable voice APIs, insightful analytics and the introduction of their local two-way voice service, TrueLocalMT, AVOXI client companies gained the global reach they needed on the platforms they preferred.
Strong product adoption promotes team building
To coincide with 2021 growth, AVOXI has added talent to the revenue, product and support teams, increasing the company-wide workforce by 42%.
Industry recognition has also followed adoption of AVOXI’s product, most recently named in G2’s Best Contact Center Operations Software Winter 2022 report. Their “High Performer” distinction follows earlier recognition in G2’s report. fall 2021 of G2, as well as the awards of Capterra and CUSTOMER magazine.
Product depth increase in 2022
Over the coming year, AVOXI plans to continue to expand its solutions to meet the growing need of businesses to improve the unified global customer experience.
Start the year with their # 40en40 TrueLocalMT campaign, AVOXI is increasing its two-way local calling capabilities to 40 new countries in the first 40 days of the year. Coverage will cover hard-to-reach areas in Europe, Africa, South America and the Middle East, totaling coverage in more than 80 countries.
Other features on the horizon for the first quarter include skills-based routing, call information reporting, and extended mobile functionality to support global remote teams.
AVOXI, a global communications platform, provides voice, messaging and contact center solutions – all within a single platform. Providing global businesses with the local presence they need to easily scale with their customers, AVOXI delivers feature-rich voice technology with unmatched coverage, quality and reliability.
Serving 7,000 customers in more than 170 countries and generating more than 50 million interactions each year, AVOXI’s agile cloud platform enables customers to integrate with the most important technologies.
Get the global voice software businesses trust to keep their communications running smoothly. Go global, call local with AVOXI today. Learn more at www.avoxi.com.
Jennifer Hopkins, Director of Marketing
Image 1: AVOXI
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